Privacy Policy.
Who we are This is the privacy policy for Elpida Apostolopoulou. Registered office address: Eupalio Doridas, 33 056 Fokida, Greece. Phone: +306907189464. Email: info@agapiapostolopoulou.com
Who to contact regarding your data and privacy. Please contact us using the details above.
The purposes for which we will use and process your data. If you are a client, we will process your data in accordance with the contract you have signed with us. We will also process your data in accordance with any legal obligations we have.
If you are a potential client, we will only use your data in relation to providing you with details and information about the potential working relationship. If you do not become a client, any personally identifiable information we hold about you will be destroyed, unless you explicitly consent to us retaining that information.
If you have signed up to our newsletter or email list, we will use your data only for that purpose.
We will inform you at the time of collecting your data what it will be used for.
The lawful basis for which we will process your information. Under GDPR, we have to make everyone whose data we hold or whose data we may be collecting aware of the lawful basis under which we will be processing your data. Elpida Apostolopoulou will be processing your information under the lawful basis of:
Contract: As part of our contract to provide you with our services, we will process your data for reasons of invoicing and payment and any legal obligations surrounding this, such as for tax purposes.
Consent: When you sign up to any of our email lists or newsletters, we will ask you for consent to contact you using the details given. You have the right to withdraw this consent at any time by contacting us via the details above.
Legitimate Interest: There may be times when we use your information if we feel there is a reason of legitimate interest to do so. This means if we have some information which we feel could be useful to you or your business. For example, to inform you of changes to our privacy policy. We may also contact you to inform you of changes to our business or new services that we offer if we deem them to be relevant to you. You have the right to object to your data being used in this way, and if you do object, please contact us via the details above.
Third parties. Most of our data we collect directly from you.
The only time we receive data from a third party is when work is referred to us from another company. The information we are given is minimal and only what is necessary to make contact with you; name and email address or phone number. In this situation, when we first have direct contact with you, we will ensure the information we have about you is correct and we will only use the data in relation to the work we are undertaking for you and on occasion under the lawful basis of legitimate interest as outlined above.
When we have a contract with you, on occasion, we have to share some of your data with third parties in line with legal obligations such as for accounting and tax purposes. When doing this we will only share what is necessary.
Retention periods. We will retain your information for as long as we feel it is relevant or necessary, and we will check that your details are still correct if a significant period of time has passed since last contacting you.
Your rights and your data. You have the right to request to see the information that we hold about you.
You have the right to rectification, which means the right to ask us to amend any data we hold about you which is not accurate.
You have the right to request that we delete your data. In some circumstances, this may not be possible if we need to retain some of your data to comply with legal obligations that we have. We will notify you if this is the case.
You have the right to restrict processing, which means to inform us if you only wish us to use your data for certain purposes. For example, if we are unable to delete your data because of tax purposes, you can request that this is the only reason we will hold it, and we will not contact you for any other reason.
You have the right to change or withdraw consent that you have given about how your information or data may be used.
If you wish to exercise any of your above rights please contact us via the details above.
Complaints If you have a complaint about how your data is being used by us, you have the right to make a complaint to Hellenic Data Protection Authority
Use of Cookies This website uses cookies to better the users' experience while visiting the website. As required by legislation, where applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.
What are cookies? Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive, they should take necessary steps within their web browsers' security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking This website uses tracking software (Google Analytics) to monitor its visitors to better understand how they use it. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Google Analytics helps us better understand how you use this website. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third party service providers to collect your credit card information, e-mail address, or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else or use it for any other purpose, except on an aggregated, non-personally identifiable basis.
To learn more about the privacy practices of Google, you may review its privacy policy located here. To disable the Google Analytics cookie and other third-party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies.
Information Disclosure Elpida Apostolopoulou does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Downloads & Media Files Any downloadable documents, files, or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party antivirus software or similar applications. We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party antivirus software or similar applications.
Contact & Communication With Us Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
External Website Links & Third Parties Although we only look to include quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with, or sharing information with, such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Contacting This Website If you have any questions about this Privacy & Cookie Policy, the practices of this website, or your dealings with this website, you can contact us at info@agapiapostolopoulou.com
By using this website, you consent to our Privacy Policy.